No, we currently only ship to the USA. We have international retail partners around the world; find the one closest to you here.
What shipping options do you offer and what do they cost?
Standard ground shipping is a flat rate of $10 for orders with a subtotal under $50. Orders with a subtotal over $50 qualify for free Standard ground shipping. We regret that expedited shipping is not available at this time.
When will my order ship?
We process orders within 1-2 business days. Should there be a delay for any reason, we will contact you.
How long will it take for my order to arrive?
Once picked up from our warehouse, it will be delivered in 1 to 5 business days within the 48 states, depending on the distance. Shipments to Alaska & Hawaii arrive in 3 to 7 business days.
Once I place my order, can I change the delivery address?
If you have made an error entering your shipping address, please contact us as soon as possible at email@example.com. If the shipment has already been processed by the warehouse, we cannot change the delivery address.
Do you offer samples?
At this time we do not offer any samples. If you would like to try our product before you buy we recommend visiting one of our many retailers. You can find the closest one near you here.
The product I want is out of stock, will it be available again?
We suggest signing up for our newsletter to be the first to know of product restocking, new products, and deals.
What is your return policy?
We are sorry that your product didn't work for you! To initiate a return or exchange, please email firstname.lastname@example.org with a description of the problem, within 30 days of receipt. Our customer service team will advise you of the return process based on your order. Refunds will be issued to the original payment method, at the original purchase price. We cannot refund shipping fees, nor orders received in excess of 30 days.
Do you test on animals?
No, Joanna Vargas is 100% committed to cruelty-free products.
Are your products vegan?
Yes, and you can see all the ingredients we use in every product on the product pages.